Help article · Optional scaffold · Non-technical end users
End-user help article
Optional genre for help-center / onboarding roles. Skip if you are only targeting API, platform, or aviation docs roles. Pick a simple real product task; write in plain language.
What you’ll do
TODO: One-sentence task outcome. No jargon.
Steps
- TODO: Step 1
- TODO: Step 2
- TODO: Step 3
If something goes wrong
TODO: Two common problems and fixes.